NL | EN
At EPIC GROUP, we highly value your privacy and want to inform you as clearly as possible about the use of cookies on our website. This cookie policy explains which cookies we use, why we use them, and how you can manage them.

Article 1 - What are cookies?
Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit our website. These cookies help us improve your user experience and make our website function more effectively.

Article 2 - Which cookies do we use?
We use the following cookies:
  • Necessary cookies: epicgroup_analytics_consent_v2 and epicgroup_marketing_consent_v1 store whether you accepted or declined services in each category. These cookies are required to remember your choices.
  • Analytical cookies: after your explicit consent, we load Google Analytics 4 and Microsoft Clarity. Google may set cookies such as _ga and _ga_* to measure visits. Microsoft Clarity may set cookies such as _clck and _clsk to analyze website usage and interactions. These services are not loaded if you decline.
  • Marketing cookies: after your separate consent, we load Meta Pixel (pixel ID 730977659985334). Meta may set cookies such as _fbp and _fbc to measure advertising visits, page views, leads and visits to the ticket shop. Meta Pixel is not loaded if you decline marketing cookies.
  • Campaign attribution: after your analytics or marketing consent, we temporarily retain recognized campaign parameters (such as UTM tags and advertising click IDs) in your browser tab's session storage. When you buy tickets, these parameters, including fbclid, are passed to ticket.cloudspot.be. The ticket link also contains the non-personal configuration parameter facebook_pixel_id, allowing the ticket shop to use the same Meta Pixel after your consent. If you decline, campaign parameters are not retained or forwarded.

Article 3 - How long are cookies stored?
Your cookie preferences are stored for no more than six months. Campaign parameters in session storage are removed when you withdraw consent and normally disappear when you close the browser tab. Cookies from Google Analytics, Microsoft Clarity and Meta follow the retention periods of those providers, unless you delete them or withdraw your consent sooner.

Article 4 - How can you manage or delete cookies?
You can change your choices at any time through ‘Cookie preferences’ at the bottom of the website. If you withdraw consent, we stop the relevant services and remove accessible analytics or marketing cookies. You can also manage or delete cookies through your browser settings:

Article 5 - Changes to the cookie policy
We may update this cookie policy from time to time. We recommend checking this page regularly for the latest updates.
For more information or questions, you can reach us via our contact form.